• How do I manage user groups and permissions?

  • A staff member's email address isn't updating from SIMS?

  • How do I add staff members?

  • How do I access Administration?

  • What is two-factor authentication?

  • How do I remove staff who have left?

  • How do I add someone if they are not on the MIS?

  • How do I add Locations for First Aid?

  • How do I remove a staff members access to EdAware?

  • What should I do if a Child or Staff Member is not showing on EdAware?

  • How do I add Medication Alerts?

  • How do I re-scan two-factor authentication bar-code?

  • I'm being asked for a code from my authenticator app?