A Keyword List needs to be applied to a group of users for it to trigger and send captures to the back:drop platform.

Applying a list to a group

From your 'Keyword Lists' area, under the 'Applies to' column click on '0 Groups'.

You should now be presented with a list of groups which you can apply the list to.

Click on the groups to select them', the tick will change colour to highlight that they are selected; then click 'Apply List to Selected Groups'

Removing a group from a keyword list

Click on a group/s with a highlighted tick to de-select it, then click 'Apply List to Selected Groups', this will reapply the list to the selected groups.